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Do You Need All That Support Levels After All?

Do You Need All That Support Levels After All?

In the intricate world of IT support, the structure of support levels—spanning from Level 0 to Level 4—seems to cover all bases. But the question remains: is this multilayered approach necessary, or could a more streamlined model serve your business better? By creatively mixing support levels, you can achieve a leaner, more efficient support structure, shedding all of the weights, that drives innovation rather than stifling it. Understanding the Support Levels To appreciate the potential of mixing support levels, let’s first clarify what each level entails: Level 0 (Self-Help): Users resolve their issues independently using automated resources like FAQs, blogs,…
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Why Is Amazon Focusing on Streaming?

Why Is Amazon Focusing on Streaming?

Amazon is betting big on streaming. They want to attract more Prime members. Streaming content keeps people engaged. Amazon offers movies, shows, and live sports. This variety helps them stand out from other platforms. People love to stream their favorite content anytime, anywhere is a key opportunity for Amazon. Amazon's streaming service, Prime Video, is growing fast. It's a major part of the Prime membership. Amazon adds new content regularly. They even create original shows and movies. Some of these have won awards, which boosts their popularity. A friend of mine switched to Prime just for the exclusive shows. This…
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HuberLoss() in PyTorch

HuberLoss() in PyTorch

Buy Me a Coffee☕ *Memos: HuberLoss() can get the 0D or more D tensor of the zero or more values(float) computed by Huber Loss from the 0D or more D tensor of zero or more elements as shown below: *Memos: The 1st argument for initialization is reduction(Optional-Default:'mean'-Type:str). *'none', 'mean' or 'sum' can be selected. The 2nd argument for initialization is delta(Optional-Default:1.0-Type:float). *It must be 0<delta. The 1st argument is input(Required-Type:tensor of float). The 2nd argument is target(Required-Type:tensor of float). input and target should be the same size otherwise there is a warning. The empty 1D or more D input and…
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Prisma db push or pull stuck?

Prisma db push or pull stuck?

Fix for Prisma connection stuck. When working with Prisma and Supabase DB, I got an issue with the Prisma CLI getting stuck during prisma db push and prisma db pull. I eventually for to know that the issue often arises when using a Supabase connection string with the pooled connection (port 6543). For example, running npx prisma db push took 9 minutes here and still failed: The Fix To resolve this, I needed to switch to a direct connection string using port 5432 instead. I tried changing it on the Supabase dashboard and then saw this: What you need to…
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Mastering Animations in React Native: Elevate Your Mobile UI with Stunning Effects

Creating Stunning Animations in React Native Animations are a key element in modern mobile app development, transforming simple interfaces into engaging user experiences. In this post, we'll explore how to create animations in React Native, leveraging its powerful tools and libraries to bring your UI to life. Why Animations Matter Before diving into the code, it's important to understand the impact of animations. They do more than just add visual flair; they guide users, provide feedback, and make your app feel more responsive and intuitive. In short, animations can significantly enhance the overall user experience. Getting Started with React Native…
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Qatar Airways check-in: Web, Mobile, Airport, and Curbside

Qatar Airways check-in: Web, Mobile, Airport, and Curbside

The airline offers a variety of check-in options. Qatar Airways check-in options allow you to check in before and after you arrive at the airport:Onlinecheck-in.MobileCheck-in.Counter for check-in. What is the Qatar Airways deadline for airport check-in? Qatar Airways recommends arriving at the airport three hours before departure. Counter Check-in usually closes one hour before departure.To maintain Qatar Airways’ on-time performance, check-in deadlines must be met so that passengers with down-line connections can transfer. If a passenger does not check in on time, the fare may be forfeited and the new ticket must be purchased, or they will be required to…
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Using htmlq to filter web data

Using htmlq to filter web data

Similar to the jq, the htmlq facilitates the filtering of html data. It can be utilized along with the curl command. To filter with id: article-body $ curl -s https://dev.to/anks/using-jq-to-filter-json-data-36c5 | htmlq '#article-body' Enter fullscreen mode Exit fullscreen mode This will filter all codeblocks on a specified dev.to page: $ curl -s https://dev.to/anks/using-jq-to-filter-json-data-36c5 | htmlq '[class="highlight js-code-highlight"]' Enter fullscreen mode Exit fullscreen mode To filter out non-code text from the page: $ curl -s https://dev.to/anks/using-jq-to-filter-json-data-36c5 | htmlq '#article-body>p' <p>Basic Elements</p> <p>n ∉ [0, ∞), int</p> <p>Ex.</p> <p>file.json<br> </p> <p>To filter ids:<br> </p> <p>To return value of <code>name</code> key when id…
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15 Best System Design Websites for Developers (2024)

15 Best System Design Websites for Developers (2024)

Disclosure: This post includes affiliate links; I may receive compensation if you purchase products or services from the different links provided in this article. credit - Designgurus.io Hello friends, if you are preparing for software engineer interviews then you may know that System design interviews are an integral part of the hiring process for many tech companies, especially for senior and architect roles. These interviews assess your ability to design scalable, reliable, and efficient systems - skills that are essential for building modern software applications. Preparing for these interviews can be challenging due to the broad scope and complexity involved.…
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House Robber Problem

House Robber Problem

Given a list of houses, each containing some money, you need to determine the maximum amount of money you can rob without robbing two consecutive houses. For example, if the houses have the following money: [2, 7, 9, 3, 1], the maximum money you can rob is 12 by robbing the first, third, and fifth houses. Approach to the SolutionTo solve this problem, we can break down the solution into a series of increasingly optimized approaches: Recursive Solution Memoization Solution Tabulation Solution Space-Optimized Tabulation Solution 1. Recursive SolutionThe recursive approach is the most straightforward but inefficient. The idea is to…
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Elastic RUM (Real User Monitoring) with Open Telemetry (OTel)

Elastic RUM (Real User Monitoring) with Open Telemetry (OTel)

This article continues the OpenTelemetry with Elastic Observability article, covering “How to set up the OpenTelemetry demo with Elastic Observability” using Docker Compose or Kubernetes. Elastic real user monitoring, or RUM, captures user interactions with the web browser and provides a detailed view of the “real user experience” of your web applications from a performance perspective. Elastic’s RUM Agent is a JavaScript Agent, which means it supports any JavaScript-based application. RUM can provide valuable insight into your applications. Benefits of RUM (Real User Monitoring)RUM performance data can help you identify bottlenecks and discover how site performance issues affect your visitors’…
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