AI

Principal Financial Group uses QnABot on AWS and Amazon Q Business to enhance workforce productivity with generative AI | Amazon Web Services

Principal Financial Group uses QnABot on AWS and Amazon Q Business to enhance workforce productivity with generative AI | Amazon Web Services

Principal is a global financial company with nearly 20,000 employees passionate about improving the wealth and well-being of people and businesses. In business for 145 years, Principal is helping approximately 64 million customers (as of Q2, 2024) plan, protect, invest, and retire, while working to support the communities where it does business and build a diverse, inclusive workforce. As Principal grew, its internal support knowledge base considerably expanded. This wealth of content provides an opportunity to streamline access to information in a compliant and responsible way. Principal wanted to use existing internal FAQs, documentation, and unstructured data and build an…
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Fine-tune multimodal models for vision and text use cases on Amazon SageMaker JumpStart | Amazon Web Services

Fine-tune multimodal models for vision and text use cases on Amazon SageMaker JumpStart | Amazon Web Services

In the rapidly evolving landscape of AI, generative models have emerged as a transformative technology, empowering users to explore new frontiers of creativity and problem-solving. These advanced AI systems have transcended their traditional text-based capabilities, now seamlessly integrating multimodal functionalities that expand their reach into diverse applications. models have become increasingly powerful, enabling a wide range of applications beyond just text generation. These models can now create striking images, generate engaging summaries, answer complex questions, and even produce code—all while maintaining a high level of accuracy and coherence. The integration of these multimodal capabilities has unlocked new possibilities for businesses…
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Bitfinex Hacker Gets 5 Years for $10 Billion Bitcoin Heist

Bitfinex Hacker Gets 5 Years for $10 Billion Bitcoin Heist

In perhaps the most adorable hacker story of the year, a trio of technologists in India found an innovative way to circumvent Apple’s location restrictions on AirPod Pro 2s so they could enable the earbuds’ hearing aid feature for their grandmas. The hack involved a homemade Faraday cage, a microwave, and a lot of trial and error.On the other end of the tech-advancements spectrum, the US military is currently testing an AI-enabled machine gun that is capable of auto-targeting swarms of drones. The Bullfrog, built by Allen Control Systems, is one of several advanced weapons technologies in the works to…
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How GoDaddy built Lighthouse, an interaction analytics solution to generate insights on support interactions using Amazon Bedrock | Amazon Web Services

How GoDaddy built Lighthouse, an interaction analytics solution to generate insights on support interactions using Amazon Bedrock | Amazon Web Services

This post is co-written with Mayur Patel, Nick Koenig, and Karthik Jetti from GoDaddy. GoDaddy empowers everyday entrepreneurs by providing all the help and tools to succeed online. With 21 million customers worldwide, GoDaddy’s global solutions help seamlessly connect entrepreneurs’ identity and presence with commerce, leading to profitable growth. At GoDaddy, we take pride in being a data-driven company. Our relentless pursuit of valuable insights from data fuels our business decisions and works to achieve customer satisfaction. In this post, we discuss how GoDaddy’s Care & Services team, in close collaboration with the  AWS GenAI Labs team, built Lighthouse—a generative…
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Cohere Embed multimodal embeddings model is now available on Amazon SageMaker JumpStart | Amazon Web Services

Cohere Embed multimodal embeddings model is now available on Amazon SageMaker JumpStart | Amazon Web Services

The Cohere Embed multimodal embeddings model is now generally available on Amazon SageMaker JumpStart. This model is the newest Cohere Embed 3 model, which is now multimodal and capable of generating embeddings from both text and images, enabling enterprises to unlock real value from their vast amounts of data that exist in image form. In this post, we discuss the benefits and capabilities of this new model with some examples. Overview of multimodal embeddings and multimodal RAG architectures Multimodal embeddings are mathematical representations that integrate information not only from text but from multiple data modalities—such as product images, graphs, and…
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Considerations for addressing the core dimensions of responsible AI for Amazon Bedrock applications | Amazon Web Services

Considerations for addressing the core dimensions of responsible AI for Amazon Bedrock applications | Amazon Web Services

The rapid advancement of generative AI promises transformative innovation, yet it also presents significant challenges. Concerns about legal implications, accuracy of AI-generated outputs, data privacy, and broader societal impacts have underscored the importance of responsible AI development. Responsible AI is a practice of designing, developing, and operating AI systems guided by a set of dimensions with the goal to maximize benefits while minimizing potential risks and unintended harm. Our customers want to know that the technology they are using was developed in a responsible way. They also want resources and guidance to implement that technology responsibly in their own organization.…
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ChatGPT App Now Free for Windows and Mac Users

ChatGPT App Now Free for Windows and Mac Users

Just a heads up, if you buy something through our links, we may get a small share of the sale. It’s one of the ways we keep the lights on here. Click here for more. The ChatGPT Windows app, previously a subscriber-only club, is now open to all users on the free tier. That means Windows 10 and 11 users can ditch the browser and jump into conversations with the AI powerhouse using the handy Alt + Space keyboard shortcut. And if you’re a ChatGPT Plus subscriber, you’ll get access to Advanced Voice mode for real-time chats. But the Mac…
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From RAG to fabric: Lessons learned from building real-world RAGs at GenAIIC – Part 2 | Amazon Web Services

From RAG to fabric: Lessons learned from building real-world RAGs at GenAIIC – Part 2 | Amazon Web Services

In Part 1 of this series, we defined the Retrieval Augmented Generation (RAG) framework to augment large language models (LLMs) with a text-only knowledge base. We gave practical tips, based on hands-on experience with customer use cases, on how to improve text-only RAG solutions, from optimizing the retriever to mitigating and detecting hallucinations. This post focuses on doing RAG on heterogeneous data formats. We first introduce routers, and how they can help managing diverse data sources. We then give tips on how to handle tabular data and will conclude with multimodal RAG, focusing specifically on solutions that handle both text…
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Study Finds Project Management Gaps Cost MSPs Profit and Efficiency

Only 30% of MSPs effectively use project management tools while a staggering 50% of executives say PM challenges are impacting profitability. Moovila, the leading AI-driven project automation platform for managed service providers (MSPs), today announced the release of a new report highlighting the critical challenges faced by MSPs in managing complex projects and optimizing resources. The report, titled State of the Industry 2024: MSP Project Management Trends & Impacts, provides insights based on survey data collected from MSP leaders and executives, offering an in-depth view of current project management practices, pain points, and opportunities for improvement. According to the report, 62% of…
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