Sonos - CybAI news

19 Nov

What is Sonos’ Sound Motion technology?

stp2y0 CommentsNewsarc ultra, audio, feature, gear, Sonos, soundbar, speakers

Last month, Sonos debuted its latest premium soundbar in the midst of . The company initially delayed launching , to fixing the major issues that plagued its app since in the spring. Now that the soundbar is here, Sonos has rolled out its first product to feature its Sound Motion technology that offers increased bass performance from smaller components. This new transducer allowed the company to make other improvements to the Arc Ultra versus , so it’s not just a matter of more low-end tone. So, what is Sound Motion exactly, and will it be available in other Sonos products?What…

15 Oct

Sonos’ $999 Arc Ultra is a bass powerhouse in a (relatively) small package

stp2y0 CommentsNewsgear, news, Sonos, Sonos Arc Ultra, Sonos Sub 4

Sonos must feel its companion app is in good enough shape, because today the company is launching two new products just a couple of months after it delayed them to fix its software. On Tuesday, Sonos announced the Arc Ultra and Sub 4. The former replaces the $899 Arc as the company’s new flagship home theater product.It’s the first Sonos soundbar to include its new Sound Motion technology. The company says the tech allowed it to “drastically” reduce the size of the Arc Ultra’s transducer without sacrificing bass output. In fact, Arc Ultra can produce up to twice as much…

01 Oct

Here’s how Sonos hopes to win back your trust after its app debacle

stp2y0 CommentsNewsaudio, gear, news, Sonos

It’s been a disastrous few months for after the company. In an effort to win back users’ trust, the company has laid out a plan that includes several new commitments.“Our priority since its release has been — and continues to be — fixing the app. There were missteps, and we first went deep to understand how we got here, and then moved to convert those learnings into action,” Sonos CEO Patrick Spence . “We are committed to making changes to get us back to being the brand people love by offering the best audio system for the home and beyond.”There…

31 Aug

Sonos made a public Trello board to track its broken app fixes

stp2y0 CommentsNewsapp, entertainment, news, Sonos

The Sonos app is broken, and it's been causing not just customers, but also dealers and installers so many problems over the past few months. Now, it's documenting the app issues it has already fixed in a public Trello board that you can view and browse yourself. The company's Social & Community manager, Keith Nieves, has announced the Trello board on Reddit, describing it as a way for people to keep updated about its "progress on the path to a normal core app." While this is the first time Sonos has taken this approach, this isn't a new idea for…

15 Aug

Sonos, still trying to fix its broken app, lays off 100 employees

stp2y0 CommentsNewsgear, layoffs, news, Sonos

Sonos has laid off around 100 employees on Wednesday, first reported by The Verge and confirmed to Engadget. Workers from the company’s marketing department allegedly bore the brunt of the hit. The cuts come as Sonos tries to simultaneously sell the public on its new Ace headphones and fix the rebuilt Sonos mobile app, which CEO Patrick Spence admitted was the result of his push for development speed.The company confirmed the layoffs in a statement to Engadget. “We made the difficult decision to say goodbye to approximately 100 team members representing 6 percent of the company,” Spence said in a…

14 Aug

Why is the Sonos app so broken?

stp2y0 CommentsNewsaudio, gear, news, Sonos, speakers

Following back in the spring, the Sonos app was very broken and missing key functionality. The company admitted it made a huge mistake in pushing the redesign too soon and explained that it has since uncovered more “issues” that have prohibited it from adding those missing features. Users were quickly frustrated, and now the company is so mired in fixing its app problem that it that are ready to launch ahead of the holiday season. Let’s discuss how we got here, what happened with the app, the consequences Sonos is facing and what likely happens next.The backstorySonos released a completely…

08 Aug

Sonos Ace owners can now swap TV audio with the Ray and Beam soundbars

stp2y0 CommentsNewsace, beam gen 2, gear, headphones, news, Sonos, soundbar

Sonos has delivered on its promise to expand TV audio swap for its new Ace headphones, which launched in June. When the premium cans arrived, support for the TV sound-switching feature was limited to the Arc soundbar. But starting on Tuesday, Ace owners can swap their audio with the Ray and both generations of the Beam.After installing today’s update through the Sonos app, Ace users can move audio from their TV to their headphones by pressing the content key on their right ear cup. Alternatively, the Sonos app can do the same. The feature works on iOS and Android after…

08 Aug

Sonos is delaying two product launches until it fixes its buggy app

stp2y0 CommentsNewsgear, headphones, news, Sonos, speakers

Last quarter should've been a triumphant one for Sonos with the launch of its first headphones, but the company is facing the realities of its botched app redesign. CEO Patrick Spence explained in the company's Q3 earnings press release that Sonos has reduced its 2024 fiscal guidance as a result of "problems" both customers and partners encountered with the software update. But, the issues don't stop with revenue. The company also said on its earnings call it will delay two new product launches planned for Q4 until the app is fixed.“Thanks to Ace, our long-awaited entry into headphones, we reported…

25 Jul

Sonos apologized for messing up its app and has offered a roadmap for fixing everything

stp2y0 CommentsNewsapp, gear, news, patrick spence, Sonos, speakers

Sonos seriously stepped in it a couple of months back when it released an overhauled first-party mobile app that shipped with a number of missing features. These included core functions like sleep timers and alarms. Many of the company’s speakers would not appear as a pairing option and it became extremely difficult to precisely adjust the volume level of a paired speaker.Additionally, music search and playback were both negatively impacted by the change, leading to numerous customer complaints.Now, the company has apologized for releasing the half-baked app. CEO Patrick Spence whipped up a blog post to address the “significant problems”…