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Connecting ServiceNow to Jira

Connecting ServiceNow to Jira

Creating a seamless integration for automatic bug reporting Introduction: In this guide, we'll walk through the process of integrating ServiceNow's Automated Test Framework (ATF) with Jira. This integration enables automatic bug reporting whenever a test case fails, streamlining the communication between testing and development teams. While this is a personalized approach, it can be adapted to integrate Jira with other functionalities of ServiceNow. Understanding the Workflow: Identifying Triggers: We'll set up a business rule in ServiceNow to trigger whenever a test case fails. This rule will be activated when a new entry is inserted in the sys_atf_test_result table indicating a…
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