03
Nov
Salesforce Inc. today announced the general availability of Agentforce, its suite of tools for building autonomous artificial intelligence agents to augment work for enterprise employees worldwide. Agentforce allows companies to build and customize AI agents, which can connect to any company data and take actions on behalf of employees across sales, service, marketing and commerce. The platform’s agents don’t depend on human engagement and can take action based on changes in data, business logic or prebuilt automations following a new trend known as agentic AI. “The agent revolution is real and as exciting as the cloud revolution was, the social…