ecommerce

Amazon’s Rufus AI Shopping Assistant Now Lets Some Shoppers Check Price History

Amazon’s Rufus AI Shopping Assistant Now Lets Some Shoppers Check Price History

If Amazon’s test of sharing price history through Rufus expands and survives, it could be a significant reason for users to give the chatbot a try. Trishul Chilimbi, an Amazon vice president overseeing research, wrote last week that his teams trained Rufus on all the products, reviews, and Q&A submissions on the company’s website as well as some public information elsewhere on the web. In other words, Rufus provides easier access to information a user could cull themselves.But data that’s subtle or behind the scenes, like price changes, are more difficult to come by. In the case of the LifeStraw…
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Amazon Dreams of AI Agents That Do the Shopping for You

Amazon Dreams of AI Agents That Do the Shopping for You

But Salakhutdinov says that having a wealth of information about how users go about common and important tasks like shopping might be a crucial ingredient for getting them to stay on track. “Data is going to be very important,” he says.Ship ItAmazon’s agents are, of course, likely to be more focused on helping customers find and buy whatever they need or want. A Rufus agent might notice when the next book in a series someone is reading becomes available and then automatically recommend it, add it to your cart, or even buy it for you, says Rajiv Mehta, a vice…
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The Meteoric Rise of Temu and Pinduoduo—and What Might Finally Slow Them Down

The Meteoric Rise of Temu and Pinduoduo—and What Might Finally Slow Them Down

Tsai didn’t mention Pinduoduo by name, but from its beginnings, the shopping platform has never made the merchant its focus like Alibaba did: It has always prioritized getting the user the lowest price online.“In retail ecommerce, price wars are continuous and will never stop,” says Zhuang Shuai, retail analyst and founder of Bailian Consulting. “They’re effective in the short term but not a long-term effective way to compete.”Pinduoduo has even instated policies that favor customers to the detriment of merchants. Since 2021, Pinduoduo has allowed consumers to get refunds without returning the item, if what they got didn’t match the…
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Shein Workers Have Had It—and They’re Going Public

Shein Workers Have Had It—and They’re Going Public

Under Chinese law, only 10 percent of a company’s staff is supposed to be made up of labor dispatch workers. But Zhang says the regulations are often not rigorously enforced. She noted that companies can also circumvent the limit by hiring workers categorized under different outsourcing schemes that function in largely the same way, a strategy that job advertisements indicate Shein is using.A spokesperson for Shein confirmed to WIRED that the company “works with third-party vendors to staff the vast majority of our warehouse operations,” but declined to specify what percentage of the workers are categorized as labor dispatch. “Shein’s…
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Shaping the Future of E-Commerce: Wings Engine Unlocks a New 3D Shopping Experience

Shaping the Future of E-Commerce: Wings Engine Unlocks a New 3D Shopping Experience

The integration of Wings Engine with e-commerce is quietly becoming a powerful force in the industry, bringing an unprecedented shopping experience to both consumers and merchants. Imagine that while browsing an e-commerce platform, instead of just seeing flat product images, you can meticulously view every detail of the product through 3D models, rotating, zooming in, and out from different angles, and even experiencing how the product would look in a real-life setting. This is all thanks to Wings Engine. As an advanced 3D engine, Wings Engine allows e-commerce platforms to easily implement 3D visualization of products, providing consumers with a…
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Sellers Call Amazon’s Buy Box ‘Abusive.’ Now They’re Suing

Sellers Call Amazon’s Buy Box ‘Abusive.’ Now They’re Suing

The latest UK class action, brought by the retailers, seeks financial compensation for the company’s alleged historical practices. “The most obvious and principal effect is a loss of revenue and profits. Amazon is taking sales away from merchants, having been able to use competitor data to bring to market its own products,” claims Boris Bronfentrinker, partner at law firm Willkie Farr & Gallagher and counsel to the plaintiffs. “When companies acquire market power, they have to act with a certain responsibility. It’s not free and open to them to do what they want.”But despite the numerous existing investigations and allegations…
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