28
Oct
Fixify Inc., a startup helping companies process employees’ technical support requests more efficiently, today announced that it has raised $25 million in funding. Costanoa Ventures, Decibel Partners and Paladin Capital Group jointly led the Series A investment. Scale Venture Partners chipped in as well. Fixify’s total outside capital now stands at $32 million. Assembling a help desk team that can field technical support questions from a company’s employees is a costly and time-consuming endeavor. Arlington-based Fixify offers a managed help desk service that spares organizations the hassle. Companies can reroute their workers’ support requests to the startup’s support professionals, who use artificial intelligence…