CybAI news - - Page 3005

27 May

It’s Time To Be More Strategic About AI In Customer Service

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Generative AI has topped the list of customer inquiries and conversations that I have been having this year — no surprises there! Interestingly, at least half of them have been about AI in customer service and chatbots, virtual assistants, and knowledge bots for customers, which seem top of mind for most customer service leaders. This makes us wonder if this is the limit of what AI can do for customer service. I think not. These are the most obvious and simplest use cases that need the least amount of disruption in existing customer service operations, seen as easily done and…

27 May

One year update: book submitted; TIME 100; Sep 21 online workshop

stp2y0 CommentsChat-GPT

It’s almost exactly a year since we launched this newsletter and began writing our book. Earlier this week, we turned in our manuscript to our publisher! It’s now in the hands of peer reviewers.In the book, we dig into the ideas behind generative AI, tackle fears around artificial general intelligence, explain the scientific and ethical limitations of predictive AI, categorize the many types of AI harms, explore why AI has failed to fix social media, analyze how AI hype and misinformation are created and amplified, and argue that many AI problems in fact reflect problems with capitalism requiring deeper reforms.…

27 May

Improving Text2SQL Performance with Ease on Databricks

stp2y0 CommentsViral News

Want to raise your LLM into the top 10 of Spider, a widely used benchmark for text-to-SQL tasks? Spider evaluates how well LLMs can convert text queries into SQL code.For those unfamiliar with text-to-SQL, its significance lies in transforming how businesses interact with their data. Instead of relying on SQL experts to write queries, people can simply ask questions of their data in plain English and receive precise answers. This democratizes access to data, enhancing business intelligence and enabling more informed decision-making.The Spider benchmark is a widely recognized standard for evaluating the performance of text-to-SQL systems. It challenges LLMs to…

27 May

How to manage a team of AI agents

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Hey all, its been a awhile. I took time off for honeymoon and the resulting backlog of work. To those who joined the enterprise-ready AI event, thank you for making it awesome! The interest was staggering. Ashish and I will share the key takeaways soon. If you’d like to be the first to know of future events, consider subscribing! The user experience of ChatGPT & similar products is that it requires a human to pilot. Its works as a collaborator that needs live instructions. A different way to experience AI is that of fully autonomous AI agents, large language model…

27 May

Unleashing the power of generative AI: Verisk’s journey to an Instant Insight Engine for enhanced customer support | Amazon Web Services

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This post is co-written with Tom Famularo, Abhay Shah and Nicolette Kontor from Verisk. Verisk (Nasdaq: VRSK) is a leading data analytics and technology partner for the global insurance industry. Through advanced analytics, software, research, and industry expertise across over 20 countries, Verisk helps build resilience for individuals, communities, and businesses. The company is committed to ethical and responsible AI development, with human oversight and transparency. Verisk is using generative artificial intelligence (AI) to enhance operational efficiencies and profitability for insurance clients while adhering to its ethical AI principles. Verisk’s FAST platform is a leader in the life insurance and…

27 May

Group of US newspapers sues Open AI and Microsoft over copyright infringement – SiliconANGLE

stp2y0 CommentsChat-GPTGroup of US newspapers sues Open AI and Microsoft over copyright infringement, James Farrell, SiliconANGLE

A coalition of eight U.S. newspapers is suing ChatGPT-maker OpenAI and Microsoft Corp, alleging that they have engaged in “purloining millions” of copyrighted news articles without permission or payment to train their generative AI models. The lawsuit, filed in the U.S. District Court for the Southern District of New York, comes from the Chicago Tribune, the New York Daily News, the Orlando Sentinel, the Sun Sentinel in Florida, The Mercury News in San Jose, California, The Orange County Register in California and the Pioneer Press of Minnesota. All the publishers are owned by the hedge fund Alden Global Capital. The…

27 May

NASA hopes private space companies can rescue its $11 billion Mars rock mission

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A critical NASA mission in the search for life beyond Earth, Mars Sample Return, is in trouble. Its budget has ballooned from US$5 billion to over $11 billion, and the sample return date may slip from the end of this decade to 2040.The mission would be the first to try to return rock samples from Mars to Earth so scientists can analyze them for signs of past life.NASA Administrator Bill Nelson said during a press conference on April 15, 2024, that the mission as currently conceived is too expensive and too slow. NASA gave private companies a month to submit proposals for bringing the samples…

27 May

Inworld AI launches Inworld Voice to generate game character voices

stp2y0 CommentsChat-GPT

GamesBeat is excited to partner with Lil Snack to have customized games just for our audience! We know as gamers ourselves, this is an exciting way to engage through play with the GamesBeat content you have already come to love. Start playing games here. Inworld AI, an AI and games startup that raised $50 million on a $500 million valuation last year, has launched Inworld Voice, a new AI voice generator. Inworld Voice delivers dynamic voice experiences for game makers looking for expressive, cost-efficient and high quality voices. (I’ve asked the company how they address actors’ concerns about the potential theft of their voices by…

27 May

Automated data transformation startup Coalesce closes on $50M funding round – SiliconANGLE

stp2y0 CommentsGenAIAutomated data transformation startup Coalesce closes on $50M funding round, Mike Wheatley, SiliconANGLE

Data transformation startup Coalesce Automation Inc. has revealed how it is planning to scale its business, unveiling an ambitious roadmap to coincide with its biggest funding round yet. The company said today it has raised $50 million via a Series B funding round, bringing its total amount raised to more than $81 million. The round was led by Industry Ventures and existing backer Emergence Capital, and saw the participation of 11.2 Capital, DNX Ventures, GreatPoint Ventures, Hyperlink Ventures, Next Legacy Partners, Snowflake Ventures and Telestra Ventures. Coalesce has been around for just over two years, having launched in January 2022…

27 May

Legal Experts Say OpenAI Is in Big Trouble If Scarlett Johansson Decides to Sue

stp2y0 CommentsChat-GPT

"You can't imitate someone else's distinctive voice to sell stuff."Open SeasonOpenAI has landed itself in hot water for pushing out an update to ChatGPT that features a virtual assistant with an uncanny vocal resemblance to Scarlett Johansson — and it could be staring down the barrel of a compelling lawsuit.Almost instantly, comparisons to the movie "Her" abounded, in which the actress plays a chatbot named Samantha that falls in love with a lonely man. Had OpenAI just aped her role — and her voice? Officially, it said no. Then, Johansson dropped a bombshell: leadership at the AI startup had in…