GenAI - CybAI news

07 Aug

Data Breaches Are Costing Australian Organisations, IBM Report Reveals

stp2y0 CommentsGenAI

IBM recently released its annual Cost of a Data Breach report, revealing that the average cost of a data breach in Australia reached a record-high of AUD $4.26 million (USD $2.77 million) in 2024. This represents a 27% increase since 2020. The report also highlighted that Australian organizations continue to be most threatened by the same threats that had dominated in previous years. Furthermore, with a deep cyber security skills crisis in the country, it’s proving to be difficult for organizations to mitigate against the risks, despite being well aware of them. Phishing: Most Common Cyber Attack IBM’s research this…

07 Aug

Will Power Availability Derail the AI Revolution? | TechRepublic

stp2y0 CommentsGenAI

The potential of artificial intelligence is immense. But it could be derailed due to a lack of power. Data centers implementing AI now need so much energy that the local grid often struggles to supply it. Drew Robb, writing for TechRepublic Premium, looks at the extent of the problem and how it can be overcome. Featured text from the download: RACKS ARE GETTING DENSER The racks that line the aisles of data centers have been getting denser. This trend is accelerating. According to Uptime Institute, the power density per rack in 2010 was in the 4–5 kW range. By 2020,…

07 Aug

5 Things Call Center AI Can Do Today and What’s on the Way

stp2y0 CommentsGenAI

Call center artificial intelligence is already helping contact and call centers in a wide range of areas, from agent performance and assistance to automation and the customer experience. 5 technologies enabled by call center AI today I’ve compiled the most helpful AI call center capabilities available on the market right now, plus three exciting advancements you’ll see in the next few years. Conversational IVR Interactive voice response is one of the first applications of advanced call center technology, automating important aspects of customer interaction by eliciting spoken responses. SEE: Will Power Availability Derail the AI Revolution? (TechRepublic Premium) In its…

06 Aug

Google Breaks Antitrust Law with Search, Federal Court Rules

stp2y0 CommentsGenAI

A federal judge has ruled Google holds a monopoly on general search services and text ads, according to a case that concluded on August 5. The case will proceed with this ruling regarding Google’s liability as a monopolist, but the subsequent steps have yet to be determined. “The court reaches the following conclusion: Google is a monopolist, and it has acted as one to maintain its monopoly,” wrote Judge Amit Mehta in the court ruling. “It has violated Section 2 of the Sherman Act.” This case is a continuation of an antitrust investigation begun by the U.S. Department of Justice…

06 Aug

OpenPhone Review (2024): Is It Right for Your Business?

stp2y0 CommentsGenAI

OpenPhone’s fast factsStarting price: $15 per user per month.Key features:Unlimited calling and texting.Shared phone numbers.AI-suggested message responses.Built-in contact management.Auto call summaries and transcripts. Image: OpenPhone OpenPhone shines for its unlimited messaging, shared environment and built-in contact management for small teams. It’s the VoIP phone system I ultimately ended up buying for my team because it was affordable and easy to set up, had just enough functionality and didn’t require us to buy any new devices. However, it’s missing a lot of standard features you’ll get elsewhere and it’s not particularly great at scale. OpenPhone’s pricing OpenPhone’s pricing is very straightforward.…

06 Aug

AI for mental health screening may carry biases based on gender, race

stp2y0 CommentsGenAIMental Health Research; Workplace Health; Today

Some artificial intelligence tools for health care may get confused by the ways people of different genders and races talk, according to a new study led by CU Boulder computer scientist Theodora Chaspari. The study hinges on a, perhaps unspoken, reality of human society: Not everyone talks the same. Women, for example, tend to speak at a higher pitch than men, while similar differences can pop up between, say, white and Black speakers. Now, researchers have found that those natural variations could confound algorithms that screen humans for mental health concerns like anxiety or depression. The results add to a…

06 Aug

UK Government Scraps £1.3bn Earmarked for AI and Tech Innovation

stp2y0 CommentsGenAI

The U.K. government has shelved £1.3 billion worth of funding that had been earmarked for AI and tech innovation. This includes £800 million for the creation of the exascale supercomputer at the University of Edinburgh and £500 million for the AI Research Resource — another supercomputer facility comprising Isambard at the University of Bristol and Dawn at the University of Cambridge. The funding was originally announced by the then-Conservative government as part of November’s Autumn statement. However, on Friday, a spokesperson for the Department for Science, Innovation and Technology disclosed to the BBC that the Labour government, which came into…

06 Aug

AI Is Heating the Olympic Pool

stp2y0 CommentsGenAIartificial intelligence, energy, machine learning, olympics, sports, swimming

In the suburbs of northeast Paris, there is a giant terra-cotta-colored warehouse with a labyrinth of windowless corridors inside. A deafening whir emanates from behind rows and rows of anonymous gray doors, and under white striplights, disposable earbuds are available to protect passersby from the noise.These are the uncanny innards of one of France’s newest data centers, completed earlier this year, which is now being used to heat the new Olympic Aquatics Center—visible from the data center’s roof. When US swimming star Katie Ledecky won her ninth Olympic gold medal last week, she did it by speeding through water heated,…

06 Aug

Dialpad Review (2024): An AI-Powered VoIP Solution

stp2y0 CommentsGenAI

Dialpad’s fast factsStarting price: $15 per user per monthKey features:Unlimited calls and meetings.Multi-level auto attendant.Built-in call analytics.Monitor, whisper and barge.Unique AI capabilities. Dialpad offers a range of business communication tools with a heavy emphasis on built-in AI. It’s packed with features for contact centers and internal collaboration — going above and beyond basic inbound call handling and outbound dialing capabilities. While the entry-level plan comes at an attractive price point, Dialpad gets expensive quickly, which can be tough for businesses with tighter budgets. Dialpad is best suited for contact centers and sales teams looking to automate and boost productivity. Small…

06 Aug

Mechanistic Anomaly Detection Research Update

stp2y0 CommentsGenAI

In December 2023, the Eleuther team published Eliciting Latent Knowledge from Quirky Language Models. We finetuned language models to behave in a "quirky" manner on a collection of question and answer datasets. When a prompt began with "Alice:", these models were trained to answer as accurately as possible, but when it instead began with "Bob:", they would answer according to an unreliable heuristic (Bob would not always be wrong, but would consistently use the same fallible method to answer questions). One problem we investigated was detecting when the model was behaving in an "Alice"-like way vs when it was behaving…