21
Jul
On July 19, 2024, Microsoft experienced a significant global outage that affected a wide range of its services, causing major disruptions in various sectors. This event highlighted the critical dependence on cloud-based services and the necessity for robust IT infrastructure and contingency planning. What caused the issue? According to experts, the outages stem partly from a software update for Microsoft Windows operating systems issued by cybersecurity firm CrowdStrike. This update caused unforeseen compatibility issues, leading to widespread connectivity problems across Microsoft’s services. Microsoft swiftly responded by rolling back the changes and closely monitoring the recovery process. However, the residual impact…