incidentmanagement

Introduction Incident management tools are important for organizations to effectively handle service outages. With so many incident management tools around with different feature sets, it's often difficult to find the one that is right for your needs. In this article, we attempt to make a list of incident management software available in 2024 with their features to help you arrive at the right one. We have focused mostly on tools that offer incident management capabilities - which include at least incident lifecycle management, on-call scheduling, and third-party integrations. There are many good tools which are focused only on incident response,…