businesses

Yelp adds AI-powered scores to business pages

Yelp adds AI-powered scores to business pages

The crowd-sourced review site Yelp unveiled a new feature that uses AI and customer reviews to rate common facets of nightlife and food-related business. The new Review Insights feature is available now on the iOS version of the Yelp app, according to .Review Insights aggregates customer reviews and feeds them into a large language model (LLM), which will assign specific aspects — like the vibe or service time — a rating out of 100. Supposedly it will be able to infer customer sentiment about these parts of a business "even when a review doesn’t explicitly mention one of the topics."…
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