Business processes evolve: Celonis leads transformation – SiliconANGLE

Agentic AI solutions are driving important changes within enterprise platforms as businesses change how they think about backend systems, databases and user interfaces.

Celonis SE is emerging as a key player in this transformation, as demonstrated by its recent announcements enabling organizations to exchange intelligence relative to their shared business processes.

“We consider ourselves change-makers,” said Carsten Thoma (pictured), president of Celonis. “At one point in time, and I’ve seen those examples, there used to be a lot of innovation over the decades. But at one point, it was also very clear that processes got retrofitted into systems to fit. And, on a certain level, it’s time to liberate the processes a little bit. It’s Process Independence Day at Celosphere.”

Thoma spoke with theCUBE Research’s Savannah Peterson and George Gilbert at Celosphere 24, during an exclusive broadcast on theCUBE, SiliconANGLE Media’s livestreaming studio. They discussed how Celonis is moving up the tech stack to enable business processes. (* Disclosure below.)

Creating infrastructure to support business processes

A key indicator of Celonis’ quest to liberate processes can be seen in its progression from a process mining business to an intelligence platform. This has led Celonis to focus on the data-driven infrastructure necessary to optimize processes and streamline operations.

“We’re pretty much moving up the stack, if you look at the announcements,” Thoma said. “A lot of focus yesterday in the keynote was on … this incredible data infrastructure that we had to build to host all that data and the complexity of that data. Then you move up to the consumption layer. What do we need to do to make this easier for our customers and partners to consume and create their very own experiences? Move up the stack and make sure at any given point in time it is scalable, it’s robust and it can actually frame enough value that it justifies the next step.”

In moving up the stack, Celonis has built technology that can enable cross-application communication. A common data structure allows users to optimize critical business processes.

“Take B2B or B2C commerce, and integrate into an enterprise resource planning system,” Thoma said. “If a customer consigns to online inventories to complete an order and deliver that order, that event doesn’t exist in the ERP system because the ERP system does not know to online inventories. But at the same time, you have the same object that you can relate to the order. So, you surface both and you take it on the abstraction layer so that the process makes sense, and you feed the data from both systems because they have that abstraction.”

Celonis has been laying the groundwork for this week’s announcements since the release of Process Sphere in 2022. It marked a key advancement in object-centric process mining, an approach that allows organizations to better visualize the interconnectedness of modern business operations.

“When we started to think about how to apply object-centric process mining into something that really creates value for the customer, you automatically end up in a place where you had to flip the case-centric process-by-process model into something horizontal,” Thoma explained. “We have always been focused on value, even in the case-centric world. Value is how we measure success with our customers.”

Here’s the complete video analysis, part of SiliconANGLE’s and theCUBE Research’s coverage of Celosphere 24:

(* Disclosure: TheCUBE is a paid media partner for Celosphere 24. Neither Celonis SE, the sponsor of theCUBE’s event coverage, nor other sponsors have editorial control over content on theCUBE or SiliconANGLE.)

Photo: SiliconANGLE