Operational efficiency boosted by UiPath Autopilot solution – SiliconANGLE

When UiPath Inc. launched Autopilot last year, the company positioned it as a powerful tool for transforming paper documents into business applications with a single click. One customer has now taken that capability in-house to improve operational efficiency and the performance review process for employees.

“There is a lot of tedious work that goes into the year-end review,” said Flo Ye (pictured, right), director of automation solutions at Dentsu International. “We were able to upload a lot of documents to Autopilot, so now our employees can just ask questions around, ‘Hey, when is the deadline? When do I submit these for the review process?’ The documentation has been out there this whole time — it’s just all over the place. Using Autopilot, we can now deliver this information to our employee who’s going through the process in a way that’s really effective and easy for them to find.”

Ye spoke with theCUBE Research’s Dave Vellante and co-host Rebecca Knight at UiPath Forward 2024, during an exclusive broadcast on theCUBE, SiliconANGLE Media’s livestreaming studio. She was joined by Imran Aziz (left), senior director of product management at UiPath Inc., and they discussed how Dentsu is adopting automation tools to improve operational efficiency. (* Disclosure below.)

Using Autopilot for operational efficiency

UiPath has built its offerings over the years on robotic process automation to automate repetitive work-related tasks. The launch of generative AI tools, such as ChatGPT, has set the stage for enterprises to integrate automation into a wider range of business applications.

“Autopilot is UiPath’s first-party conversational agent,” Aziz said. “It enables people to complete tasks ranging from authoring content, but also more importantly taking actions across apps. You don’t need to use ChatGPT at work because Autopilot can complete those tasks and also integrate with automations to perform those automatically.”

For Dentsu, a global marketing and advertising agency, automation has become a major initiative. Ye spoke at UiPath Forward last year when the integration of AI into the firm’s business processes was in its early stages. It is a different story today.

“We’re seeing how AI can also just turn the automation up a notch of delivering the results, and we also saw the growth,” Ye said. “Last year, I was on stage talking about our program and we had 1,700 active members in our automation community. But with the AI boom, we now have 7,000-plus members on the AI collective, which is where we merge the AI and the automation together.”

Here’s the complete video interview, part of SiliconANGLE’s and theCUBE Research’s coverage of UiPath Forward 2024:

(* Disclosure: TheCUBE is a paid media partner for UiPath Forward. Sponsors of theCUBE’s event coverage do not have editorial control over content on theCUBE or SiliconANGLE.)

Photo: SiliconANGLE