The worst Taco Bell in the US is in Florida, according to a new analysis from the business magazine Fast Company.
An August report from Fast Company analyzed Taco Bell locations around the country to determine which were the best and worst outlets.
After assessing all outlets that had more than 50 reviews on Google Maps, Fast Company awarded the bottom spot to an outlet in Deltona, a city in northeast Florida.
The outlet, which was reviewed 112 times as of press time, had 1.8 stars out of five.
The Fast Company report picked out the review that it thought represented the 1519 Saxon Boulevard outlet best.
“The Burritos looked a mess, had missing ingredients i’m sure, and my supreme chalupa was actually missing tomato and cheese so you know 2/4 ingredients missing,” the review read, per the report by Fast Company.
“Take a gamble if you wish,” the review added, per the media outlet.
Other reviews of the outlet on Google Maps complained about long waiting times, missing ingredients, and insufficient portions.
The outlet did not return a phone call from Business Insider.
On the other hand, the Taco Bell that clinched the top spot was located in Pacifica, California. The outlet, located on the seafront near San Jose, had a rating of 4.4 stars out of five, with over 3,470 reviews.
“Some of the best Taco Bell ever,” one review for the outlet on Google Maps read. “The food and view are so worth it.”
There are 7,775 Taco Bell outlets in the US, per the chain’s list at press time.
According to Fast Company’s methodology, all the chain’s outlets with at least 50 reviews on Google Maps were evaluated in its analysis.
Fast Company compiled its data on the chains’ restaurants up to July 30, 2024. Each outlet was given a weighted score, accounting for the average review score customers gave the outlet, and factoring in the number of reviews the outlet received.
In addition to Taco Bell, Fast Company also analyzed rankings for chains including McDonald’s, KFC, and Burger King.
The report found that McDonald’s best and worst outlets were both located in southern Texas. Its best outlet, 2130 Main Street in Eagle Pass, Texas, had a rating of 4.3 and over 1,900 reviews.
The worst outlet was in San Antonio, and had a rating of 3.0 and 139 reviews.
America’s most hated KFC, meanwhile, is at LAX, with a 1.5-star review, Fast Company wrote.
Representatives for Taco Bell did not immediately respond to a request for comment from Business Insider sent outside regular business hours.
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