20
May
Large language model-based chatbots have the potential to promote healthy changes in behavior. But researchers from the ACTION Lab at the University of Illinois Urbana-Champaign have found that the artificial intelligence tools don't effectively recognize certain motivational states of users and therefore don't provide them with appropriate information. Michelle Bak, a doctoral student in information sciences, and information sciences professor Jessie Chin reported their research in the Journal of the American Medical Informatics Association. Large language model-based chatbots -- also known as generative conversational agents -- have been used increasingly in healthcare for patient education, assessment and management. Bak and…